Responsible Gaming

Shepparton Pokies understands that gaming should be a form of entertainment, not an income source. We encourage our players to set limits for themselves and maintain a balance between gaming and other aspects of their lives.

To ensure your safe and balanced gaming experience:

Be aware of the risks involved with online gaming
Set realistic targets and don't chase losses
Gamble within your budget, not on borrowed money or credit cards
Take regular breaks to stretch and rest

Budget and Bankroll Management

Managing your finances effectively is crucial for a safe gaming experience. To avoid overspending:

Set aside a specific amount of money solely for gaming
Consider using prepaid debit cards specifically designed for online gaming
Avoid borrowing from friends, family or high-interest financial services

Deposit, Loss, Wager, and Session Limits

Shepparton Pokies offers various tools to help you maintain control over your gaming sessions:

Set daily/weekly/monthly deposit limits within the 'Deposit Limits' tool in your account settings
Utilize our time-out feature for breaks ranging from 24 hours up to a month (or longer if requested)
Activate loss and wager limits to prevent significant losses or unsustainable wagers
Monitor your progress with regular reality checks

Reality Checks, Time Reminders, and Cooling-off Periods

We want you to enjoy gaming responsibly. Our platform includes the following features:

Real-time reality checks will appear at intervals of your choice (e.g., every 60 minutes) with a gentle reminder about responsible gaming
Session reminders help prevent prolonged sessions; customize these according to your needs and preferences
Self-imposed cooling-off periods give you time to re-evaluate your habits, set by the player themselves for any amount of time

Account Verification and Age Restrictions

To protect both our players and comply with regulations:

We will verify ages through various methods when creating an account
If underage access is detected we'll enforce automatic closures on underage accounts (strict adherence to policies)

Protection of Vulnerable Players

Shepparton Pokies prioritizes vulnerable player protection. Our policy ensures that all necessary support options are available, and players are encouraged not to participate if gaming has had negative consequences for them.

In such cases:

We link you directly to organizations offering assistance like Gambling Help Online
Be aware our responsible gambling measures are aligned with local/international standards and recognized practices

Warning Signs of Problematic Gaming

Know when help is needed:

Regularly checking one's account balance for unusually high amounts withdrawn or deposited in short periods.
Chasing losses - betting more than you can afford to lose
Spending time spent on gaming activities increasing steadily
Withdrawal from social events and family due to priority given to games
Feelings of anxiety, hopelessness, or guilt when thinking about gaming

If any of these behaviors resonate with your experience it may be essential that we provide direct assistance for help to prevent further harm.

Support Organisations or Professional Help Resources

Problematic gambling can have devastating consequences on both the individual and their loved ones. There are people who can offer you support, guidance and sometimes therapy:

If you suspect gaming has led to significant problems consider contacting an advice service (available via our link)
Reach out directly for help: a wide range of resources provide information, counseling or treatment services.

Responsible Bonus Usage

At Shepparton Pokies we want all bonuses used responsibly. To avoid abuse, make sure:

Bonus offers are utilized in moderation as outlined by the terms and conditions.
Regular checks on account balance reflect only positive changes brought about through your own free decisions
Always gamble within established limits – to keep gaming an enjoyable experience

Safer Gambling during Slots, Live Casino, Sportsbook, or Promotional Play

Be aware of how each game type may influence your behavior. Consider:

Progressive jackpot slots are known for creating the illusion that the house edge is lower than it actually can be due to the enormous prize pools
Don't gamble under stress, depression or during difficult periods in life (take advantage of available advice and resources)

Mobile Gaming Awareness

The convenience offered by mobile gaming needs to be balanced with responsible play:

Always download and install apps from trusted sources.
Take regular breaks from mobile devices.